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Frequetly Asked Question
What's next?
When you become a Zonitel Client we'll have your Business up an running in 3 single Steps:
Install or ship your Phone Devices, they will arrive customized and ready to use. We pre-program your phones so you don’t have to. With our phones pre-setup, you get to focus on what you do best.
Simply Plug them in, it’s easy. Plug-and-play, no setup necessary. We do the work beforehand, so you don’t have to.
Customize your solution with a live consultant.Don’t know where to start? Our team will meet with you to help you get set up and going, along with solving business problems that may arise.
Can I keep my existing phone numbers ?
. Yes, 100%
. We’ll never/ever change your business numbers
. Porting your current numbers to Zonitel may take up to 10 business days, but it can be completed without any service interruptions.
. We understand that your phones and communication systems are the lifeblood of your business, so we take every precaution possible to ensure porting your phone numbers from your current provider and transitioning to Zonitel is smooth and seamless.
How do I cancel my current phone provider ?
We’ll make it as easy as possible for you.
Zonitel will contact your provider and make the transfer in your behalf while you continue to run your business.
Don’t stay with your current provider just because you don’t have time to switch, we’ll take care of everything for you.
Will I be able to send and receive Text messages from my Business Numbers?
You'll need to register your company to meet the 10DLC regulation. Our team is excited to work with you to get this campaign approved as quickly as possible!